CLOSED Helpline Support Worker

Help Line Support Worker Ad June 29th, 2020

Position Available Immediately

Everyone has been affected by COVID-19 directly or indirectly and extra support will be needed to meet the social, emotional and mental health needs of individuals, parents, families and groups.  As a first point of entry to community and government resources, the Help Line Support Worker provides information, referrals, emotional support, advocacy and service coordination for residents of all ages in the City of Brooks and the County of Newell.  Every day is a new challenge in this new normal.

Skill requirements include: excellent interpersonal and communication skills (oral and written), ability to effectively assess needs and problem solve, demonstrate knowledge of community and government resources for children, youth, adults and families, diplomacy, the ability to work independently, as a team member or collaboratively with other agencies; and computer proficiency, as services may be offered virtually.

Qualifications include a Diploma/Degree in Human Services or equivalent, and experience working with diverse cultures.  Knowledge of the community and government resources for children and families is required.  A valid class 5 driver’s license, $2 million insured vehicle, and First Aid Certification are required.  Prior to final hiring, Police Record and CYIM checks, along with a driver’s abstract, must be provided.  Salary is based on 160 hours/month.

Deadline for applications by fax or email (only) is Friday, July 10th.

Please email resumes to Tracey Harahus,

Program Manager | LINKS COMMUNITY SERVICES – The SPEC Association for Children and Families | 327 – 3rd St West, Brooks  AB   T1R 0E7